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I purchased a new computer. I could not get to the start menu without creating a login account. I typed in my email and they said I already had an account. I could not create a new account because I couldn't get to the start menu because I had to create a new account....
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Company wrote 0 private or public responses to the review from Nov 09.
#1397366
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I purchased a Microsoft Band 2 for a gift. It turns out to be curse. It worked fine for about 4 months but then it wouldn't charge. My wife called Microsoft and was told to ready the Band for shipment and send it back to Microsoft where it would be evaluated. It would...
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Company wrote 0 private or public responses to the review from Jan 14, 2017.
kidnolo13
kidnolo13

Bill Gates is no longer with Microsoft but I fully understand your frustration with them. They're impossible to deal with.

Anonymous
Christine

I am having a very similar experience with the band. I sent it back to microsoft and they sent it back to me with a letter stating that the excessive damage was not covered un...

1.7
I liked
  • It worked well for 4 months
I didn't like
  • Lying customer service
  • Zero responsiveness
  • Fraudulent business practice
#990785
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At work I have a clunky dell laptop and docking station, it is not stylish, it is not neat but I can plop it out of its dock and off to a meeting to come back and re-dock and at worst I have to move content onto the other screens, that is it. I bought a Surface 4 Pro...
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Company wrote 0 private or public responses to the review from Jan 11, 2017.
4.0
#989268
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The worst experience of my life. After talking to 19 different people and over 7 hours on the phone over a week's time, I still can't get them to replace the entire power unit to my recalled Surface Pro power unit. The said the wrong side of the cord caught fire so...
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Company wrote 0 private or public responses to the review from May 23, 2016.
#852906
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If anyone is currently using Windows 7 or Windows 8 and is happy and does not wish to install Windows 10, I recommend you read the following articles about Windows 10 I recently found in issues of the well-respected Forbes Magazine (online version): - Microsoft Makes...
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Company wrote 0 private or public responses to the review from May 14, 2016.
I didn't like
  • Attempt to force the use of their product
#847757
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Microsoft - No Customer Service
Microsoft - No Customer Service
I went to an online chat with one of their tech. reps. after about an hour of looking for the answer through Google and Microsoft's tips/help section, for a problem I was having with Excel. What made it worse was that I spent another 30 minutes of verification to get...
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Company wrote 0 private or public responses to the review from Jun 28, 2015.
Anonymous
Anonymous

Your an engineer, do you work for free? Because it seems you would like Microsoft engineers to work for you for free. Corrupt files are often caused by poor PC maintenance, no...

fgfrgf
fgfrgf

It is Microsoft tech scam

2.6
I didn't like
  • Microsofts unprofessionalism
  • Lack of understanding
  • Bad business structure
#657656
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Contact Microsoft

Mailing Address:
Microsoft
Scottsdale Fashion Square Mall7014 E Camelback Rd , Suite#1288
Scottsdale, Arizona 85251
United States
Phone:
(800) 865-9408
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