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The lamest customer "service" ever. My account got locked. I couldn't unlock it as the only given solution was to accept a text. Apparently it never occurred to their ITs that some of us prefer to have texting disabled. The super-moronic virtual "assistant" wasted 20...
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1.0
I didn't like
  • Wont resolve my problem
  • Customer service
  • Run around total lack of helpfulness or competence
#1180401
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I know this may not be the most effective way of getting things done, but quite frankly I'm running out of options. I've called the Microsoft customer service about multiple times (8 times) and each time I've gotten pushed aside and told that my case will be escalated...
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1.8
I didn't like
  • Microsofts unprofessionalism
  • Lousy customer service
#1173587
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Office 2013 was somehow removed from my computer earlier this year . I went through the pain of trying to deal with the online technical support which was a complete waste of time and effort. They were unable to reinstall my Office 2013 remotely so I purchased Office...
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1.2
#1154635
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On Dec 13,2017, I purchased Office 365 to see how it would work on my computer and iPad. It was on a Military Appreciation sale for $29.95, so the price was great. However, when I loaded the Outlook app to my iPad, the Outlook mail was Essentially the same as the free...
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1.7
I didn't like
  • Customer service and the jumping through hoops
  • Lousy customer service
#1148998
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they just don't care and were laughing on the phone at me. each time (over 10) was told they'd call me back within 5 minutes and still haven't I have filed complaints with the consumer frauds division of nys and the better business bureau. I have also reached out to...
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#1147519
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I bought a new printer. It would not print. Printer tech support said it was something to do with my Windows 10. Did not believe them. Took printer back, bought another printer, different manufacturer. Same issue, Called Microsoft tech support. Could only help if I...
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2.3
#1129293
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There is nowhere to change password etc, no forgot password box! Plus someone can't do math! I have two missing scores or rewards or whatever! I should have two more either 500 or higher, because I know you don't have any solitaire collections that score under 500!...
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#1127026
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Spoke with Sashawn today worst customer service ever. I bough a product return to Caribbean the product does not work. Nothing on the labeling indicated this well Sashawn would have me know that it is my fault that I did not ask!!! OK but should the labeling say...
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I didn't like
  • Service
#1111743
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Ok so I went to update my phone number in my Microsoft live account. Now I have to wait 30 days to use my account because Microsoft turned on 2 step verification without my consent. I can’t do anything with my account including my Xbox account. I recently switched...
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1.1
#1111136
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Contact Microsoft

Mailing Address:
Scottsdale Fashion Square Mall7014 E Camelback Rd , Suite#1288 578 The Shops at Mission ViejoMission Viejo, CA 92691
Scottsdale, AZ 85251
Phone:
(800) 865-9408
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Microsoft - Worst Experience Ever

I hate Microsoft Windows...the updates always do more harm then good...it decided tonight to update my computer the moment i stepped away from it and deleted my research paper in the process because I was not able to save it... Apple computers would have never done this...time to say goodbye to Windows
1.0
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#1102578
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