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This week the number of Microsoft customer service requests is much higher than usual.

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Vernon J Fpo
Verified Reviewer

how can I turn off safesearch adult filter

Top question

I can no longer view adult content on my pc because Microsoft has arbitrarily locked safesearch for all users with no option for personal private individuals. No one has access to my pc but me and I am furious that Microsoft took away my right to view adult material if I so choose.

I do not work, and am not part of any organization or school district.

I AM A PRIVATE USER and as such should be given the option of viewing whatever I want. How do I regain access?

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Heather G Vmx

Bwwwaaaaahaahahahahahaàaaaaahahahaha!! Good freaking luck! They are never going to answer any of our questions or emails. Hope you "moderators" read this. Hotmail sucks and Microsoft is HOT *** GARBAGE!!

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Leval L

Multiple payments

Why are they charging my two credit cards on first multiple times throughout the month for $10.59 I believe that's the amt

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Heather G Vmx

Because they are shady as *** They don't give a crap about the consumer unless you are spending tons of money with them and even then it's iffy.

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Judy P Pht

How can I recover my account. Wrong email being used an

Hacker is using my name and account. The password being used is not mine. Yesterday I received 5 verification codes used by hacker and sent to hackers email

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Heather G Vmx

Good luck. They don't give a *** about Hotmail accounts. *** they are probably selling our info to hackers and scammers. Hotmail constantly gets hacked. I've opened a Gmail account cause I'm tired of my emails on Hotmail getting stolen. Good luck.

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Meixian S

Why charged twice when my daughter bought a Surface Pro?

My daughter ordered a Surface Pro on your website on Feb. 4.

Why do you charge twice? Why does my daughter still not receive this product?

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Guest

My card was charged twice for an account I don't have with microsoft. I want to talk to a real person

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Coleen N Yim

How can I get my refund?

I canceled my subscription on line but I was still charged $105 from my account. I need to get a refund because I paid $9.99/ month.

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Guest

I need to cancel my office Becouse it should be one month free I want to refund my money would you please tell me

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Karishma S Wio

How can I recover my Hotmail password?

I have an old Hotmail address and have forgotten my password. I have tried recovering my account on numerous occasions answering everything to the best of my memory.

How else can I access my account. I require the code to access my Facebook account Email address karishma_s@***.com

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James S Cdn

Hello if your Hotmail is old and you can’t remember the password and security questions that means you can’t get back in to it as Microsoft like to make it hard for people to get back into their accounts as I’m have the same problem..

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Tony C Fmi
Verified Reviewer

find and cancel a subscription

Good evening, I have a problem with my husbands subscription microsoft36? My hubby had developed dementia quite bad over the past 4 years.

I have not been able to get onto his credit card account until yesterday. I had a letter saying that royal bank of Scotland fraud team would like us to call them. Long story, shortened we found a payment for £104.99 to microsoft 63 for a renewal, which has been taken every year for about 4 years. I managed to get on his account, I have search for this subscription and there is nothing on his account.

I have tried and tried to contact Microsoft to no avail. I feel so frustrated and at a loss. Speaking with Co-pilot it suggested I write a letter of complaint to Microsoft but hey no email address.

Anyone know what I can do to resolve this. Thank you.

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Nidia Ymj

My xbox account got hacked and I cannot get it back

My xbox account got hacked and I cannot get it back. How could I resolve this without losing anything

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judy a Ejk
Verified Reviewer

I am still not able to sign in to my account

I am still not able to sign in to my account. It is blocked.

You have kindly passed on my problem to microsoft but Microsoft have not written back. I am in the middle of writing my PhD on WORD. That is the only Microsoft service I use and it is blocked. I pay for WORD.

What can I do? This is causing me enormous problems.

Please can you let me know who to write to about this. Judy

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Mechail
Verified Reviewer

My son Mechail ( mechail14@***

My son Mechail ( mechail14@***.com) has forgotten his password for his outlook account as a result he has no access to his email account. Need help recovering his password Many thanks

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Steve W Poh
Verified Reviewer

How can I increase the speed of the Internet on my Surface book 3

How can I increase the speed of the Internet on my Surface book 3. The highest speed is 239 and I am paying an extra $40/mo for 1000mbps?

Whats the problem. Steve Wolgin 201248****

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KK Lvf
Verified Reviewer

The current Outlook upgrade does not allow email to be filed in subfolders

The current Outlook upgrade does not allow email to be filed in subfolders. The website states that the issue is being investigated, but there is still no fix.

When will there be a fix ? This is problematic, especially since the search does not function well and business email needs to be handily accessed.

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Elite g
Verified Reviewer

I didn't order Microsoft ultimate

I didn't order Microsoft ultimate. Need to know how to get my money back or refund. I didn't order it

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Kaelyn Pxb

How do I recover my email account because I was trying to refresh email on my iPhone but it wouldn’t...

How do I recover my email account because I was trying to refresh email on my iPhone but it wouldn’t work now I have to verify who I am and I am the account holder

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Darlene F Jys
Verified Reviewer

locked out of account and recovery does not have enough info to reset

locked out of account and recovery does not have enough info to reset. what now? cannot open my laptop

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Katrina C Jex
Verified Reviewer

How can I unblock my hotmail account

How can I unblock my hotmail account!! I have tried so many times and nothing is working to unblock it. Really need excess to this account

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Miriana T

Unblock a Sender

How can I find my Blocked Senders List and UNBLOCK as I have accidentally blocked wrong Sender How can I find my Blocked Senders List and UNBLOCK as I have accidentally blocked wrong Sender

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Dana J Spw

How can i get my refund

Pos purchase microsoft subscription took 12,332.73 from my account i did not agree to this how do i get back a refund.

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Lorie M Yrc

Does Microsoft ever ask a consumer to pay with a gift card

My fiancé gave them 4000$ worth of gift cards and now they want 400$ more to get his other money back

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Mohammed H Tza

How can I get more space in my mailbox?

I can’t send or receive mails, my mailbox is full, I think there is payment has to be done, if yes how do it? And how much space will I get?

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