Product: Microsoft Technical Support Clear all filters (31 of 31 reviews match)
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I contacted Microsoft and this was both a horror show and a clown show combined based on their incompetent and moronic customer service and tech support people. These fools tried to blame it on me for using a different device in a different location. They wouldn't...
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Anonymous
Anonymous

It's your fault for using a Microsoft product I advoid most Microsoft products because of the issues they have the only product I use from Microsoft is the word processor beca...

1.1
Product
Microsoft Technical Support
I didn't like
  • Clown show and horror show in one
  • Rude and obnoxious customer service reps
  • Reps lack problem-solving skills
#1211314
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I called customer service originally and after about 20 minutes I got a guy name Carlos who spent hours with me trying to get my computer to work.After no success, he said he had to elevate the problem to the tier 2. He kindly set up an appointment to have them call me...
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Product
Microsoft Technical Support
#1206202
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I reinstalled windows yesterday and got the " activate windows" nag tried the phone option ( 9 parts of 7 numbers ) didn't work get through to someone and all they do is hang up call there 800 642 7676 and get same supervisors as well , get noting but time wasted and...
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3.7
Product
Microsoft Technical Support
I didn't like
  • Lousy customer service
  • Poor service
  • Microsofts unprofessionalism
#1200125
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My account got locked. I couldn't unlock it as the only given solution was to accept a text. Apparently it never occurred to their ITs that some of us prefer to have texting disabled. The super-moronic virtual "assistant" wasted 20 minutes of my time, and trying to...
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1.0
Product
Microsoft Technical Support
I didn't like
  • Run around total lack of helpfulness or competence
  • Customer service
  • Wont resolve my problem
#1180401
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Finally called tech support and tried to get help , no American support techs , poor English , scheduling calls with supposed upper level techs , phone call appointment times not met , this nonsense went on for over a week . Terrible lack of support . Finally bought 2016 from Best Buy, had them install it and debug my computer . If I had a choice I’d never use Microsoft...
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1.2
Product
Microsoft Technical Support
#1154635
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they just don't care and were laughing on the phone at me.each time (over 10) was told they'd call me back within 5 minutes and still haven't I have filed complaints with the consumer frauds division of nys and the better business bureau. I have also reached out to our...
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Product
Microsoft Technical Support
#1147519
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Same issue, Called Microsoft tech support. Could only help if I paid $149. Paid the ransom and was then on the phone for six hours while he, then Level II lab techs worked remotely on my computer. After which they were unable to repair the issue without returning my...
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2.3
Product
Microsoft Technical Support
#1129293
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All I want is my money back!! isn't there another option other than Microsoft Office??? He goes as far as to ask why I didn't buy the Subscription from Microsoft. After telling him what the issue was he goes through a long cycle for about 3mins to then tell what at...
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Product
Microsoft Technical Support
I didn't like
  • Service
#1111743
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The typical juggernaut company that they are, Microsoft infiltrated my machine while I slept and loaded this piece of *** Operating System onto it. It had been unstable since its inception. It drove my Adobe Master Collection into convulsions because it couldn't...
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1.0
Product
Microsoft Technical Support
I didn't like
  • Customer service
#1085147
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-I contacted the MSN Outlook Technical Support at 1-800-987-2301 on August 2, 2017 to ask for assistance with my email backup.I had to call this number three times and each time I received the same neglect and horrible service. The first call the operator picked up but...
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1.0
Product
Microsoft Technical Support
#1083293
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