Product: Microsoft Technical Support Clear all filters (0 of 35 reviews match)
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I was not able to start (power up) my Surface Pro 4 even with the power cable was connected. So, I ran to the MS store at Westfield Valley Fair, Santa Clara, CA. There, a young man named Mitch effectively and kindly helped me to find the problem. The battery was...
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1.0
Product
Microsoft Technical Support
I liked
  • Service
#1412264
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A technical support operator rasheem called me and I ended up on the phone for 3 hours because Windows 10 has an issue and that issue has not been corrected yet by Microsoft and instead of trying to solve the problem and even get me back where I was at least being able...
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Microsoft Technical Support
#1356094
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Date: 7-15-18 Time: between 5:00 pm and 6:30 pm it took more time then even this! Microsoft go to express tried to pull a bait and switch on me called me a liar and baited me into buying a 199.00 dollar service on a laptop that is 7 months old and once they were inside...
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Anonymous
Durpa

Hardcore scam!! Contact whomever it is you do your online shopping with and dispute the charge!!! I would also suggest you take your PC to a reputable repair shop and have it ...

Anonymous
anon

Dude you just fell for a scam.

Product
Microsoft Technical Support
#1304470
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It is appalling that a company as well regarded as Microsoft would align themselves with such a rag tag outfit as those guys from India!!! Scandolous!! Finally, I called the corporate office on Fri. (because Kim followed up with me and gave me the no. to formally make...
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2.5
Product
Microsoft Technical Support
#1239314
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I contacted Microsoft and this was both a horror show and a clown show combined based on their incompetent and moronic customer service and tech support people. These fools tried to blame it on me for using a different device in a different location. They wouldn't...
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Anonymous
Anonymous

It's your fault for using a Microsoft product I advoid most Microsoft products because of the issues they have the only product I use from Microsoft is the word processor beca...

1.1
Product
Microsoft Technical Support
I didn't like
  • Code system for additional verification is faulty
  • Phone reps disconnect when you ask for a rep from your country
  • Rude and obnoxious customer service reps
#1211314
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I called customer service originally and after about 20 minutes I got a guy name Carlos who spent hours with me trying to get my computer to work.After no success, he said he had to elevate the problem to the tier 2. He kindly set up an appointment to have them call me...
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Product
Microsoft Technical Support
#1206202
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I reinstalled windows yesterday and got the " activate windows" nag tried the phone option ( 9 parts of 7 numbers ) didn't work get through to someone and all they do is hang up call there 800 642 7676 and get same supervisors as well , get noting but time wasted and...
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3.7
Product
Microsoft Technical Support
I didn't like
  • Microsofts unprofessionalism
  • Poor service
  • Lousy customer service
#1200125
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My account got locked. I couldn't unlock it as the only given solution was to accept a text. Apparently it never occurred to their ITs that some of us prefer to have texting disabled. The super-moronic virtual "assistant" wasted 20 minutes of my time, and trying to...
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1.0
Product
Microsoft Technical Support
I didn't like
  • Customer service
  • Run around total lack of helpfulness or competence
  • Wont resolve my problem
#1180401
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Finally called tech support and tried to get help , no American support techs , poor English , scheduling calls with supposed upper level techs , phone call appointment times not met , this nonsense went on for over a week . Terrible lack of support . Finally bought 2016 from Best Buy, had them install it and debug my computer . If I had a choice I’d never use Microsoft...
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1.2
Product
Microsoft Technical Support
#1154635
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they just don't care and were laughing on the phone at me.each time (over 10) was told they'd call me back within 5 minutes and still haven't I have filed complaints with the consumer frauds division of nys and the better business bureau. I have also reached out to our...
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Product
Microsoft Technical Support
#1147519
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