Microsoft Premium Software Support Technical Support Reviews

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Thank God i subscribed to Premium Software Support (one month) for $99.00, not the annual service. So far, 5 out of 4 customer service contacts (2 phone calls and 2 chats) were disconnected in the middle of the tech trying to help me. That's a minimum of 10 hours so far spent with techs and having to waste time explaining the same issue again and again, despite having a case number. I couldn't understand one of the techs at all because of an...
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