Manufacturer: Microsoft Category: Subscriptions Clear all filters (2 of 2 reviews match)
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This was after speaking with 8 different Microsoft Support staff yesterday on an Outlook issue. The last support person finally fixed the Microsoft error she has encountered before and caused by Microsoft software. Today's call took four people to get me to a technician that wanted to downgrade me to Office 2013 instead of fixing the 2016. I can't use my Office 2016 Business subscription Excel because it has a bug that does not populate the...
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Anonymous

Anonymous Congratulations. You were one of the beta testers for this so-called upgrade.
I never upgrade until I have to.

This is a story about a Microsoft policy I believe is reprehensible and possibly illegal. My guilt may be that I did not read the “fine print” before forking over my money. Several months back I switched from using a monthly Microsoft Office 365 subscription to an prepaid annual subscription. Recently I changed my mind and requested a cancellation of the subscription and a refund of the unused portion of my payment. Microsoft said their terms do...
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3.2
I didn't like
  • Rippoff
#926379