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Microsoft - A reply to my many complaints may help.

Yes several times. you never reply. 07804 411490
2.0
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Website
Product
Microsoft Customer Care
I didn't like
  • Windows 10 upgrade fails
  • Guessing at what i want
  • High jack of my computer
#1412219
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Those b@$terds did it again!!! Logged into my Hotmail account they changed the d@mn layout again without my consent!I guess this is what they call change or progress. Some progress right? More like a night mare and confusion! I have had my hotmail account since April...
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Microsoft Customer Care
#1411068
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Two different companies were trying to claim they were a affiliated with Microsoft. They basically locked up our computer making it where it wouldn't operate unless you downloaded/purchased their software. 1st one was reimage, I erased the program that they were using...
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Eagar, Arizona
Product
Microsoft Customer Care
I liked
  • I love microsoft products
I didn't like
  • Customer service and the jumping through hoops
#1398943
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What a *** poor excuse for customer service, they cannot fix anything and will not connect you to a manager since in customer service they do not have any, just supervisors. They charged me 13 times for a product they shipped out and over drafted my account, I had to...
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1.0
Product
Microsoft Customer Care
#1331624
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I've called the Microsoft customer service about multiple times (8 times) and each time I've gotten pushed aside and told that my case will be escalated and I will get my refund shortly. It has been 2 months since I requested for a refund and I haven't even received...
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1.8
Product
Microsoft Customer Care
I didn't like
  • Lousy customer service
  • Microsofts unprofessionalism
#1173587
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When I said that he was very disappointed and crying about the aituation and I was very upset about waiting so long. The emplyee just shrugged and said that we should have said something. How could we when he was plugged into the machine and not doing his job? Worst customer service I have had. No wo der Microsoft...
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1.4
Product
Microsoft Customer Care
#959502
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Just today I dialed three Microsoft customer support numbers AND was cut off a bunch of times. Clearly Microsoft's customer service culture has a three-pronged platform: * Offer to help the customer. * Transfer the customer. * Reveal, after wasting much of the...
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2.5
Product
Microsoft Customer Care
I didn't like
  • Fact that word has become nearly unusable
#931585
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Bought a surface 3 at Best buy a few months ago. One day noticed screen was not working so restarted it. When that didn't work took out of case. Noticed a small hairline crack at bottom of screen that was covered up by keyboard. Called Microsoft customer service. ...
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1.0
Product
Microsoft Customer Care
#808750
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Surface Pro 2 Screen Flicker Hi All,I bought a Surface Pro 2 with 256 gb late last October in Hong Kong from a Microsoft Retailer called Fortress (Fry's or Best Buy equivalent) with additional 2 years warranty on top of Microsoft's 1 year manufacturer’s warranty. Had a...
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Product
Microsoft Customer Care
#487678
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You can close this case. I do not have the number for it from March 14. I called today and had to open a new case number which was 1200254127. You can close that one also. The service on this request is totally unsatisfactory. The person with whom I spoke on March...
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Product
Microsoft Customer Care
#393803
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