Product: Microsoft Customer Care Clear all filters (0 of 7 reviews match)
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I've called the Microsoft customer service about multiple times (8 times) and each time I've gotten pushed aside and told that my case will be escalated and I will get my refund shortly. It has been 2 months since I requested for a refund and I haven't even received...
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1.8
Product
Microsoft Customer Care
I didn't like
  • Lousy customer service
  • Microsofts unprofessionalism
#1173587
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When I said that he was very disappointed and crying about the aituation and I was very upset about waiting so long. The emplyee just shrugged and said that we should have said something. How could we when he was plugged into the machine and not doing his job? Worst customer service I have had. No wo der Microsoft...
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1.4
Product
Microsoft Customer Care
#959502
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Just today I dialed three Microsoft customer support numbers AND was cut off a bunch of times. Clearly Microsoft's customer service culture has a three-pronged platform: * Offer to help the customer. * Transfer the customer. * Reveal, after wasting much of the...
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2.5
Product
Microsoft Customer Care
I didn't like
  • Fact that word has become nearly unusable
#931585
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Bought a surface 3 at Best buy a few months ago. One day noticed screen was not working so restarted it. When that didn't work took out of case. Noticed a small hairline crack at bottom of screen that was covered up by keyboard. Called Microsoft customer service. ...
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1.0
Product
Microsoft Customer Care
#808750
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Surface Pro 2 Screen Flicker Hi All,I bought a Surface Pro 2 with 256 gb late last October in Hong Kong from a Microsoft Retailer called Fortress (Fry's or Best Buy equivalent) with additional 2 years warranty on top of Microsoft's 1 year manufacturer’s warranty. Had a...
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Product
Microsoft Customer Care
#487678
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You can close this case. I do not have the number for it from March 14. I called today and had to open a new case number which was 1200254127. You can close that one also. The service on this request is totally unsatisfactory. The person with whom I spoke on March...
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Product
Microsoft Customer Care
#393803
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Have problem with system restore on windows 7 home premium. I searched their site on this problem but nowhere does it mention my probem. They give you an option to chat with a support rep. This rep could not give me an answer either and tells me to call the pn. I...
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Product
Microsoft Customer Care
#378435
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