Manufacturer: Microsoft Category: Accounts Clear all filters (19 of 19 reviews match)
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My parents gob me a Microsoft PC for Christmas. I made a Microsoft account to use Cortana and the next thing I know I can't get into my computer because my computer password changed with my new account even when I set it not to!!!!! I accidentally put in the wrong...
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wbz2016
wbz2016

I know this is an old post, but for others the only thing you can do is reset your password and I recommend doing it from another computer and not your phone because Microsoft...

Product
Microsoft Account
#980171
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I've never been this frustrated in my life. It's really no wonder no one uses Microsoft or outlook anymore. As soon as I (hopefully!!) get back into my account I will switch everything over to gmail. I'm really shocked that their recovery system and customer service...
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1.0
Product
Microsoft Account
I didn't like
  • Atitude
  • Customer service and the jumping through hoops
  • Email recovery system
#890864
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Have spend 30 hours attempting to get resolution from a hacked account.After following their guidance at every step. After they moved my account they decided to put a permanent ban on my account. This was clearly based on actions taken the Hackers - different IPs and...
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3.8
Product
Microsoft Account
I liked
  • Individual reps were good
#890216
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Microsoft Account Review

#1004272
1.0
Details
Microsoft is the biggest rip off their a bunch of scam artist. Locked me out of my own Xbox account. I have spent over 5000 dollars on downloaded content and now I don't have access to it. I can't Believe a company can be so big and so bad at customer support. There security is bs
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Microsoft Account Review

#826875
Absolutely awful! I am so disgusted at Micro$oft. All they want it to steal my money. My accounts are completely messed up, I've contacted support via the chat and Twitter and no answer back yet.
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One person i talked to promised me it would be moved within 24 hours but that never happened. the rest tell me they cant do it then hang up on me when i get angry they moved it after i specifically told them not to. microsoft doesnt care about you once you have given...
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2.6
Product
Microsoft Account
I didn't like
  • Customer service and the jumping through hoops
#846107
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I wanted to add my wife to my computer as another user. I went through the steps in Windows 10 and instead of creating a new login, it over-wrote my account info with hers! So now she shows up as the admin account, with all of my desktop icons, shortcuts, preferences...
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Microsoft Account
#774558
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I am a programmer, I have created an account on dev.windows.com and has published a number of applications for sale on store windows phone and Windows 8. June them had remove the account, my account is still an income: $ 3,000. I believe that many accounts be deleted...
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Product
Microsoft Account
#744935
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My hotmail account is my property. My livelyhood and my personal day to day associations depend on email communications. Microsoft commandeered hotmail and proceeded to run it into the ground. Now many people are receiving important email that they cannot access. How...
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Anonymous
avidgamer69

LOL. Hotmail has been owned by Microsoft since day 1...What changed was integration with Windows Live and Microsoft Cloud. Also, don't complain about a free service...

Product
Microsoft Account
#498168
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Microsoft - XBOX Live Points expired with NO NOTICE
Recently I logged into my XBOX Live account after not signing on for a while and checked my Transaction History. I had 160 points on my account the last time I logged in last June (2013) which I had planned on purchasing an item for my Fable character. On 7/1/2013,...
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Product
Microsoft Account
#480249
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Due to AT&T not caring for all their customers I can only get dial up. I have been doing all of my Email activities at my work place. Recently I had to take a Family leave due to health condition of my wife. I needed to get into my Hotmail account to check some...
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Product
Microsoft Account
#475043
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I would give the payment process no stars if I could. There are several reasons which I will now state. -First off, the main reason I am so dissatisfied is once you put any card information on your Microsoft account it is on there for the rest of all eternity. You do...
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Microsoft Account
#469484
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