Microsoft Phone Numbers and Emails

Toll-Free Number:

  • (800) 865-9408
Send Message

Customer Service:

  • (877) 568-2495
    Canada Microsoft Resource Centre
  • (800) 642-7676
  • (866) 474-4882
    MAC Support
  • (800) 426-9400
    Microsoft Volume Licensing
  • (888) 652-2342
    Office Activation US only
  • (800) 718-1599
  • (800) 892-5234
  • (866) 833-7088
    USA only
  • (888) 571-2048
    Windows activation
  • (800) 936-5700


  • +3 531 706 3117


  • (425) 882-8080
    PR Inquiries
  • (425) 638-7777

Sales/ Reservations:

  • (877) 696-7786
  • +61 180 026 7785
  • +353 180 071 0200
  • +52 800 083 4947
  • +6 450 814 9421
    New Zealand
  • +4 620 120 3205
  • +4 180 056 2586
  • +44 800 026 0329
    United Kingdom

Microsoft Emails:

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How to Contact Microsoft Customer Service?

How to Contact Microsoft Customer Service?

What is Microsoft Customer Service Number?

In case you face problems with your operating system or need assistance with any other Microsoft product, you can get in touch with the Microsoft customer service representatives by phone.

Microsoft provides a list of phone numbers for each region on their support page. To find a Microsoft customer service number in your country, you should scroll down the list, click the appropriate region, and find your country.

For general inquiries, you may call Microsoft Visitor Centre at +1 425-703-6214 from 9 am to 7 pm Monday through Friday.

How Do I Contact Microsoft Support via Chat?

Microsoft support is available via an AI-driven online chat. You can message a virtual agent your problems and get solutions. To initiate a chatbot service, go to the Microsoft contacts page, scroll down, and click Get Started to open the Microsoft support chat window.

Enter a brief description of your issue in a text box. After submitting, you will be provided with a list of available options. Follow the prompts to get your issue resolved. In case, you’re not able to find a solution in the Microsoft support chat, you’ll be offered to request a phone call to contact the Microsoft customer service live agent. Please note that Microsoft email support is not available.

Can I Reach Out to Microsoft Support via Social Media?

It is possible to get in touch with the Microsoft customer support team via Twitter. If you need assistance, you may send a tweet to @MicrosoftHelps. Provide a brief description of your issue to get a quick response. Microsoft will reply with a solution or forward your request for further consideration.

In addition, the company often posts tweets with guides and tutorials for the most frequent issues. These materials are also available on their Facebook page. But, you can’t send a direct message. You can only comment on the posts. The Microsoft page on Facebook reveals that the company responds to users’ inquiries regularly.

Contact Information

Microsoft Website:

Microsoft Help Center:

Corporate Office Address:

Microsoft Corporation
1 Microsoft Way
Redmond, Washington 98052
United States

Other Info (opening hours):

Other Location:

Microsoft Ireland Operations Limited

One Microsoft Place,

South County Business Park,

Leopardstown, Dublin 18,


Microsoft Customer Service Reviews

1.2 / 5
Password issues

Terrible support. No way to contact agent. Please let me know the best way to contact you. I await a response User's recommendation: Be very careful of using...

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Carol G Xoi
I am not successful getting my billing problem resolved

When calling your 800 numbers to talk to a live customer service person it was terrible experience. Everything was automated over the phone or mandatory to do...

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How Good is Microsoft's Customer Service?

Betsi Hyw
Betsi Hyw
Feels Disappointed | Jun 06, 2023

I'm not sure I really engaged with Microsoft CS. I was in my Gmail account and got a message that it was going to be shut down for lack of use. I have several Gmail addresses and this was the one I consider primary, so of course I did not want that to happen. I use it
every day so there was no reason it should be "dormant".

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Jevaughn Fzm
Jevaughn Fzm
Feels Disappointed | Jun 06, 2023

At 80 years old, I need to speak on the phone to someone. Can't get anything accomplished.

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Nicie Kqc
Nicie Kqc
Feels Disappointed | Jun 02, 2023

Couldn’t get thru to get my account recovered

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Jim S Cga
Jim S Cga
Feels Disappointed | May 29, 2023

*** 444****. 616.

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Delma Adz
Delma Adz
Feels Disappointed | May 25, 2023

When trying to cancel it’s very hard talked to customer service they told me I had to pay to unsubscribe very pissed

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Wendy W Gau
Wendy W Gau
Feels Disappointed | May 24, 2023

horrible. cannot get to a person. sent to web links with step by step procedures that do not relate to the issue. no way to get anyone to understand the particular issue.

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Summary of Microsoft Customer Service Calls

02:48 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Microsoft?

Account Question:

  • “Need get my account back to gmail not outlook”
  • “Cannot get into my account”
  • “Cant log in to email saying I have asked for too many varification cides and I havnt”

Payments and Charges Question:

  • “Billing”
  • “Wrong charge”
  • “Billingiss”

Product/ Service Question:

  • “My email is no longer working can't access it or my phone number is wrong on my account need help”
  • “About game add-on related issues”
  • “Games”

Request for Information Question:

  • “I need help with Windows”
  • “I need help with outlook.”
  • “Need help in word needto talk to tech”

Activation/ Cancellation Question:

  • “Cancellation of Microsoft account”
  • “Trying to activate Microsoft office on my computer”
  • “I need to deactivate my account”

Refund Question:

  • “Refund money”
  • “Refund on account”
  • “Refund”

Cards Question:

  • “Add my new card”
  • “Need to give you new credit card number.”
  • “Changed credit card and was no renewed. I updated card but still had problems for several days. Not sure problems resolved. I hope to get rid of Microsoft completely as custome service stinks.”

Staff Question:

  • “You have no customer service”
  • “Customer service”
  • “Service sucks”

Return/ Replace Question:

  • “Return”
  • “I am changing phones and trying to put Hotmail or Microsoft on my phone and I cannot get access to my son who has changed my password and no matter what I'm doing I cannot get access only on my old phone”
  • “Help with changing an email address”

Shipping and Delivery Question:

  • “Havent gotten emails in a week”
  • “Trying to get the answer on why I can’t email from my account. The WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED”
  • “My email didn't receive any mail”

Website/ Application Question:

  • “Application support”
  • “I tried the website for support I need a human to help”
  • “App”

Employment Question:

  • “Job opportunity”
  • “My mw2 doesn't work unless I turn off my wifi”
  • “Not receiving background check email for new job”

Other Question:

  • “Walked out of my email and turn log me out of everything else”
  • “Problem with device”
  • “To get help to access my computer”


Related Companies

Xbox, LinkedIn, Mojang, Skype, Bing


Microsoft is a global corporation. It is headquartered in Redmond, Washington. The company was founded in 1975 by Bill Gates in Albuquerque, New Mexico initially as a company developing BASIC interpreters. The tagline of the company is: "Your potential. Our passion." This American multinational computer technology corporation specializes in manufacturing, developing, and supporting a huge variety of software products for different computers. The best selling software produced by Microsoft is Microsoft Windows and Microsoft Office suites. These products are absolute leader on the computer market with market share of 90%. Microsoft dominates the home computer operating system market.

Microsoft reviews and complaints

Microsoft is ranked 417 out of 3434 in Software category

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