Microsoft Reviews

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who *** knows. I hate eveerything about this company iuiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiijjjjjjjjjjjjjjjjjjjj
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ID
#3265883 Review #3265883 is a subjective opinion of poster.
Location
Buda, Texas
New Reviewer

Cannot activate office

Bought office professional last year and it worked fine. Tried to open an excell file and was told I need to activate. Tried to activate on line and got an error message and try again later. Later was a problem also. Tried to activate on my smart phone and could not enter installation Id. Found pissed customer.com. Help
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ID
#3265834 Review #3265834 is a subjective opinion of poster.
Location
Naples, Florida
Loss
$100
Preferred solution
My office software activated
New Reviewer

All the phone numbers that i call would give me live person to talk to.

I want to talk to live person or customer service about my OneDrive. Retrieving my personal vault code.
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ID
#3265413 Review #3265413 is a subjective opinion of poster.
Location
Virginia Beach, Virginia
Preferred solution
a live person that I can talk to about my problem
New Reviewer

I CANT ACCESS MY ***

I can't get into my account because the email I used when I started the account isn't the same as the one I used now so I can't send the verification code to prove it's my account
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ID
#3263535 Review #3263535 is a subjective opinion of poster.
Location
Brandon, Mississippi
Preferred solution
I can’t acces my account I’ve spent allot of money on
New Reviewer

Can’t talk to anyone live or on the phone Pathetic how this company has made it this far…..no help

Because your automated recovery system is a joke and I need to get my password reset. Next step will be my lawyer if I get no help
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ID
#3261669 Review #3261669 is a subjective opinion of poster.
Location
Ashland, Kentucky
Preferred solution
Back into my account

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
I hadn't asked to upgrade but somehow it did on it's own. I thought I would attempt to set up my homepage to see what this is all about. It instructed me to pick my interest for the startup page. I did. I am not a sports fan so anything that is related to sports I made...
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ID
#3261360 Review #3261360 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

I want to cancel subscription

I want to delete my account you used my credit card wet not my concenz please delete my acount you breaking the low
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ID
#3261116 Review #3261116 is a subjective opinion of poster.
Location
Lake Worth, Florida
Preferred solution
Full refund

My computer is locked up, per message

A pop up came on saying my computer was locked up, and to call service center; however there was no one to speak with. Was sent to a website which was no help. Thankfully I was able to take care of it myself. There should be some one to speak with.
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ID
#3260295 Review #3260295 is a subjective opinion of poster.
Location
Baton Rouge, Louisiana

I have an unknown charges

I have 5/6 charges on my debit card that I have no clue is to what for, I do not have an account with Microsoft at , all, and never did, I am on a fixed income, SSI, And do not have very much money to live on., I am homeless living on the streets at the present time, if you need me to show you , I have the Direct Express App, that shows me all my charges from Microsoft.
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ID
#3260134 Review #3260134 is a subjective opinion of poster.
Location
Stockton, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Repeated attempts to unblock account

I have repeatedly attempted to unblock my email account. I was texted an activation code, which said I was unblocked, but when attempting to sign in, I was toldit was still blocked. I've tried numerous times afterwards and got a message that I used too many attempts and to try tomorrow. That was yesterday, and I'm still locked out. I even filled out a form that asked me all kinds of questions about my email account and got a message back that my account had been unlocked, but it still isn't. I need access to my email. I have no idea why my account was locked! Steve
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ID
#3260109 Review #3260109 is a subjective opinion of poster.
Location
Independence, Ohio
Preferred solution
Let the company propose a solution
New Reviewer

I’m trying to speak with someone and everything is chats

This is literally the worst customer service Ive ever experienced. This is the fourth time I have had a issue with them. I have spent thousands on their devices and your telling me they cant have someone answer a phone.
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ID
#3259031 Review #3259031 is a subjective opinion of poster.
Location
Elizabethtown, North Carolina
Preferred solution
I just want to speak with a person who can help me instead of spending forever on chats.

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Verified Reviewer
New Reviewer

Pissed

Since I can not talk to a real person about the issue. I DO NOT GIVE YOU PERMISSION TO CHARGE MY CARD FOR PAYMENT. THIS IS RIDICULOUS.
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ID
#3259028 Review #3259028 is a subjective opinion of poster.
Location
Houston, Texas
Preferred solution
Easier way to communicate with a real person.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My email has been locked

Update by user Jan 14, 2022

It is still locked

Original review posted by user Jan 14, 2022
For some reason my email has been locked when I got a new iPhone. Now I cant get it opened. Yall ask questions like enter emails that was last used. Well I can send because I cant get into my email. tflowers42@***.com Please just open my account. I have to get my air condition statements off of it.

User's recommendation: They.

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ID
#3258911 Review #3258911 is a subjective opinion of poster.
Location
Opp, Alabama
Preferred solution
Let the company propose a solution

Poor customer service

I requested a call back and left description on what my issues was and no one has yet to reach out but if I was spending money they are quick to return the call

User's recommendation: Screw Xbox stick to Sony PlayStation.

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ID
#3258866 Review #3258866 is a subjective opinion of poster.
Location
Columbus, Ohio

I don;t think it's fair for customers to have to pay for their Windows 10 to stop functioning correctly after an automatic update, I can't turn my pc off now

I can no longer click on and get any of my programs or apps and somethings that were downloaded disappeared, I want at least be able to turn it off

User's recommendation: Before purchasing see if u can obtain help from a live person at their expense when it happens after an update that u didn't ask for.

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ID
#3258553 Review #3258553 is a subjective opinion of poster.
Location
Tracy, California