Microsoft Reviews

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They took my money out of my bank why?

Microsoft took $69 out of my bank why do does that happen at random Dont know if Im getting ripped off
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ID
#3241348 Review #3241348 is a subjective opinion of poster.
Preferred solution
Would like to know the dates that money will come out of my account And what for?
New Reviewer

Cancellation of Microsoft

Will not let you cancel your account with them, been trying to stop them for, days!! no matter what I do
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ID
#3241298 Review #3241298 is a subjective opinion of poster.
Location
Detroit, Michigan
Loss
$74
Preferred solution
Full refund
New Reviewer

I'm not receiving my emails

Not receiving emails I need help please to read my business emails and I dont have phone number for Microsoft
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ID
#3240516 Review #3240516 is a subjective opinion of poster.
Location
Fresno, California
Preferred solution
Help getting my email fix
New Reviewer

Overcharged

I was charged twice I was charged over $100 one time and over $75 the next time and I want part of my money back
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ID
#3240121 Review #3240121 is a subjective opinion of poster.
Location
Tulsa, Oklahoma
New Reviewer

Did not refund th amount of US$ 105.99 for more than three monthsths

Microsoft charged me on October 10 2021 the amount of 105.99 in October 20 2021, .which I disputed. I talked to your customer Representative who sent me an email dated December 9 2021 that thy mad a mistake and I will get a refund which I never did This is very frustrating specially that Microsoft does not have a phone cumber That I can speak personally ABOUT THIS MATTER.SHAME ON MICROSOFT THAT THEY COULD NOT REPAIR A MISTAJED FOR MORE THAN THREE MONTHS Sherif Arif and Sylvia Bargoudni

User's recommendation: never.

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ID
#3239382 Review #3239382 is a subjective opinion of poster.
Location
Bethesda, Maryland
Loss
$106
Preferred solution
Full refund

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Verified Reviewer
New Reviewer
I have been trying to get a fraudulent charge refunded for almost two months. I have spent extensive time online and texting only to be disconnected or without resolve. I am beyond frustrated. I am angry that over a hundred dollars was removed from my bank account...
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ID
#3238823 Review #3238823 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania
Pros
  • Great products
Cons
  • No support for fraulent charge
Loss
$105
Preferred solution
Full refund

Still trying to connect skype

My bank card was lost when I was in hospital and Microsoft were trying to renew my subscription since then I have paid my subscription but cannot get skype
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ID
#3238088 Review #3238088 is a subjective opinion of poster.
Location
London, England

Need to cancel subscription and get refund

Was trying to cancel membership. Now everything is done online. But when you try to cancel is states. You cant cancel membership is paid. Mind you it was the day before it was scheduled to draft out of acct.

User's recommendation: If not completely satisfied cancel at least a week before scheduled draft out of acct.

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ID
#3238004 Review #3238004 is a subjective opinion of poster.
Location
Mount Vernon, New York

CANNOT get ahold of AHYONE about why I’m being asked to pay for a game I’ve already paid for

Impossible to reach a person. Have emailed and called several times and have yet to get a response !
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ID
#3237193 Review #3237193 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Loss
$65
Preferred solution
Let the company propose a solution
New Reviewer

Getting some emails blocked

A email from ambetter, health company is blocked from me getting the email. Why? Not in my spam or email in box.
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ID
#3237186 Review #3237186 is a subjective opinion of poster.
Location
Bradenton, Florida
Preferred solution
Let the email from ambetter go thru to my email.

Issue related to payment

I tried to contact to many time to Microsoft office customer number but it wasnt working I called many time because I have payment issue and I want to stop the service but nobody answer my phone call and email answer. I hope someone reply as soon as possible. Thank you! Regards
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ID
#3237129 Review #3237129 is a subjective opinion of poster.
Location
Calgary, Alberta
New Reviewer

MX records

My chat never came up on my screen. It said I was next in line to speak to a rep at Microsoft but chat never came up. I saw later that a rep was trying to chat woth me but becasue it never came up on my end on the Microsoft page, I was not able to communicate with them. The problem was not resolved
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ID
#3236433 Review #3236433 is a subjective opinion of poster.
Location
Saint Catharines, Ontario
Pros
  • Up until now word has worked
Cons
  • No help
Preferred solution
MX records in order to link my hotmail account to my website please

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Verified Reviewer
New Reviewer

Windows

Bitlocker key. My computer has been locked out by bitlocker after windows did an update. Windows did an update on 1/5/2021 and my computer shows I need a bitlocker key. When I request the key it says that I am locked out until 1/21/21. Also when I try to cancel the request they have only the option of sending a security code but my only phone is a landline. They do not have an option to send it to an email address. I do not have texting. The email associated with the account is robertbartell@***.com.Please help me! I have to get my computer back and it was the fault of windows update.And th reason I have to wait they say is because they asked if I wanted to provide an alternate email address.
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ID
#3236345 Review #3236345 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Forgot password with old email

I was told I was to receive a phone call on the matter, but have yet to receive one to further help me
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ID
#3235687 Review #3235687 is a subjective opinion of poster.
Location
Wichita, Kansas
New Reviewer

Prepaid card

Worst type of customer service ever make a person available to answer the phone you stupid *** god you all are so *** retarded this is pathetic and lame how can you call your self a good company when u don't give any *** *** about your customers and only care about their money they pay you grow the *** up and get actual people answering your *** phones ***

User's recommendation: Non existent.

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ID
#3235604 Review #3235604 is a subjective opinion of poster.
Location
Longview, Washington