Microsoft Reviews

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Email recovery

My email at johnsonian888@***.com has been blocked. I have an xbox that I have purchased hundreds of dollars worth of products on. I have been locked out of this account and am unable to access the products I purchased. I am very unhappy with this I feel that Microsoft has just robbed me of all the money I have invested. I need a prompt response and I need my email to be unblocked. I have reset my password two times and to no avail.
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ID
#2940827 Review #2940827 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
New Reviewer

Problems after update

Update has shut down my pc blue screen with auto repair on Windows stop code with auto repair on cycle repeats
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1 comment
#2072852

My update failed it stressed me out so bad I got the runs

ID
#2940754 Review #2940754 is a subjective opinion of poster.
Location
Charlotte, North Carolina
New Reviewer

Lost hotmail account

Phone did an update and locked me out of my Microsoft account when I try and log in it tells me that I have tried to many times. I TRIED TO do the online thing but I can't verify my ownership of my email account
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ID
#2940651 Review #2940651 is a subjective opinion of poster.
Cons
  • I want to talk to a live person
Preferred solution
Get back into ail account
New Reviewer

My Microsoft account audrias_world444@***.com

My account was hacked into the number at the time it was hacked into would have been 405-968-**** when my account was hacked into I took screen shots. The other number attached to my account might have been 405-458-****. I will not give out my current number to microsoft
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ID
#2940510 Review #2940510 is a subjective opinion of poster.
Location
Dallas, Texas
New Reviewer

All accounts are supposed to be closed now but still have not received my refund of $7.69 taken from my rush card,would like help please,.

Money taken last month and account closed without my refund.my refund please talk to to many and no help
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ID
#2940205 Review #2940205 is a subjective opinion of poster.
Pros
  • No pros so far
Cons
  • No help available by phone
Loss
$8
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Account lost

I am locked out of audrias_world444@***.com needing a password reset sent to iangel7230@***.com The account was set up as an alternative email address on my iPhone. Please send me a password reset
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ID
#2940008 Review #2940008 is a subjective opinion of poster.
Preferred solution
Access to my account don’t know if I’ve lost money. I believe I did as I received an RSA encryption on my phone in the form of a certificate from 23&me I believe it was an inheritance.
New Reviewer

Outlook email issues

Outlook is not working....Microsoft has no customer support. Everything is online to troubleshoot 'your issues' which is not correcting the issue. Not sure even how to start a help ticket. That is just as hidden as their phone number. Not happy with my 365 microsoft membership I am paying for! Time to try something new for email. What a joke!
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ID
#2938996 Review #2938996 is a subjective opinion of poster.
Location
Phoenixville, Pennsylvania

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Suspension of my primary email account

While on vacation last month I checked my email (drcarter25@***.com) a couple times. Then when I got home I found my email account blocked. I've tried multiple times to restart it, but have been turned down each time in a matter of seconds. I've tried everything I can think of (including paying an external source for recommendations). Everything I do is tied to this account. Sometimes it wants to send a text to a phone number I haven't had in a couple decades. I can supply extra verifications of who I am. HELP!

User's recommendation: Write your passwords down. They are becoming more complex all the time.

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ID
#2938085 Review #2938085 is a subjective opinion of poster.
Location
Portland, Oregon
Preferred solution
reactivation of my primary email account. drcarter25@msn.com

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Using your company name to make scam call and mail

Dear service team recently i reactive the scam call and mail with unknown person using your company name,i think you don't know about this. and i have a certain attachment and mobile number so please take immediate action before it's getting serious Thank you
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ID
#2938047 Review #2938047 is a subjective opinion of poster.
Preferred solution
First i am not the customer,i am a common person
New Reviewer

Account help

Account recovery I can't access my account because my recovery options have been changed and I need help fixing everything that has been deleted or merged with another account I'm not sure which
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ID
#2937001 Review #2937001 is a subjective opinion of poster.
Loss
$1000
New Reviewer

Customer service

Wrong address; phone will not accept emails. Need to update address. Please help. Nothing more to say. Please correct. Really stupid. Old school is good, what is the problem?
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ID
#2936778 Review #2936778 is a subjective opinion of poster.
Pros
  • Assessible
Preferred solution
Change of address
New Reviewer

Billing

Not helpful, I receive a bill. No one at website can solve the problems needs live people working on .. need someone to help
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ID
#2936775 Review #2936775 is a subjective opinion of poster.
Location
Charlotte, North Carolina

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Reset pin number

I need to reset my PIN number but cant because you only have an old email address and phone number of mine
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ID
#2934950 Review #2934950 is a subjective opinion of poster.
New Reviewer

I was to speak with a customer service rep.. Impossible.

Tech that worked on my surface screwed up my email acct. Purchased microft office....cannot download. Microsoft is like Apple...horrible customer service.
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ID
#2934866 Review #2934866 is a subjective opinion of poster.
Location
Glenolden, Pennsylvania
New Reviewer

Account

I am locked out of my account for starters and have charges on my card that needs to be refunded. Thanx

User's recommendation: Don’t call it’s a waste of time.

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ID
#2934538 Review #2934538 is a subjective opinion of poster.
Location
Fort Worth, Texas
Loss
$100000
Preferred solution
Full refund