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Still not resolved

1.0
I purchased almost 1000 dollars worth of games add-ons memberships for my autistic grandson and I too play. Not to mention the progress we've made on all these games. Then the account got hacked and we still haven't heard from them and it's not even right. Thinking about seeing if legal action is possible

User's recommendation: Buy Playstation.

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#2279455 Review #2279455 is a subjective opinion of poster.
Loss
$2000
Preferred solution
Full refund
New Reviewer

PAY FOR PRODUCT THAT DOESN'T WORK

1.0
PURCHASED MICROSOFT 365. CALLED GOT HELP FOR IT TO WORK. HAPPY. TWO DAYS LATER PRODUCT DOES NOT WORK. CAN'T GET A HOLD OF MICROSOFT CUSTOMER SERVICE VIA PHONE (JUST CUTS ME OFF BEFORE GETTING LIVE PERSON) OR VIA VIRTUAL ASSISTANT (JUST KEEPS LOOPING) NOT HAPPY WITH THIS COMPANY WITH THEIR EXPENSIVE PRODUCTS OR CUSTOMER SERVICE. BILL GATES JUST TAKES YOUR MONEY!!!!!
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#2279323 Review #2279323 is a subjective opinion of poster.
Product
Microsoft Office 365 Subscription
Pros
  • Wonderful when works
Cons
  • Please have a human call me
Preferred solution
Deliver product or service ordered

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Verified Reviewer New Reviewer

Keep blocking my email

1.4
why do you block my email address so often ? i want my old email address restored. lwjky@***.com

User's recommendation: patience.

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#2278491 Review #2278491 is a subjective opinion of poster.
Location
Louisville, Kentucky
Preferred solution
restore my email address: lwjky@msn.com

Billing

Sid not resolve 2 hours on phone 2 times hung up microsoft did and didn't even call back yes I'm pissed0

User's recommendation: O.

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#2278247 Review #2278247 is a subjective opinion of poster.
Location
Mountain Home, Arkansas

Account blocked

I opened a story on the my Google Chrome browser and during a review of their news feature I suddenly was faced with a blaring screen with Microsoft logos and warnings that my computer was blocked. It offered a "Microsoft" number to call to fix the problem. It soon became obvious this was a scam. I tried several times to talk with a Microsoft person to no avail. In desperation I found a message from a person who had solved a similar problem with a ctrl alt delete key stroke combination and the problem disappeared.

User's recommendation: I strongly recommend Microsoft make agents more available by phone.

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#2277608 Review #2277608 is a subjective opinion of poster.

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Verified Reviewer New Reviewer

Problem with win 10 pro dictation

Hi, the logo + H dictation worked at first for awhile, but now hangs up on 'initializing' therefore does not work. I proceeded to do all the available updates, and restarted. Still doesn't work. And in settings it says that updates are awaiting restart, tho I already did the restart. Thanks in advance for helping me definitively resolve this. Steve
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#2277032 Review #2277032 is a subjective opinion of poster.
Pros
  • Cheap
Cons
  • Frequently glitches
Preferred solution
fix the win 10 glitches

Cant sign in to update payment.

1.0
I cant sign in to my account. The online help directions do not process...the verification codes that have been texted do NOT work. The online support just tells you to read the support topics, which I have already been to and attempted several times. And when i follow the support stuff, to get a human, to help unsnarl the sign in problem, I have to SIGN IN to activate that. I got notices this week that my payment didnt process, but cannot sign in. I wonder if I may have been hacked, since weeks ago I got notice that several sign in attempts had been made on my account and that it had been frozen so to sign in to verify. Couldnt sign in then either.
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#2276544 Review #2276544 is a subjective opinion of poster.
Location
Henderson, Nevada
Product
Microsoft Account

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Verified Reviewer New Reviewer

Surface Repairs

I have a surface laptop that is having trouble with the mouse and keyboard malfunctioning, i updated the surface and the drivers and it the problem is still happening where the mouse would click an open up random windows, disable the touch to confirm that it's not that giving the issue. The warranty for the surface expired and would like to know the cost to replace the keypad and keyboard. Contact 516-488-**** option 4 Surface Laptop (1st Gen) - 512GB i7 16GB Device Serial Number: 0134******** Standard Warranty: Expired Mar 6, 2019
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#2275886 Review #2275886 is a subjective opinion of poster.

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Our customer outlook mail attachment delay problem

Hi sir/madam Im internet service provider in myanmar. Our customer complain to us that they have outlook mail attachment delay problem . My isp and upstream provider haven't any problem .upstream provider suggested for this problems that is end to end issues .So I contact Microsoft .please advice this case.how to do.who solve in this problem ?
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#2275178 Review #2275178 is a subjective opinion of poster.
Location
Yangon, Rangoon

Forgotten password

1.4
I was trying to get in my account and I got locked out. I forgot my password and you all want let me reset my password or want answer the phone.

User's recommendation: I want somebody to call me228627****.

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#2274678 Review #2274678 is a subjective opinion of poster.
Location
Sawyerville, Alabama

Not allowing a game to play

tried to contact a person now for almost two hour and still can not get a person on the phone
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#2274477 Review #2274477 is a subjective opinion of poster.
Location
Saint Cloud, Florida
New Reviewer

Help me

1.0
I want to talk to someone. I keep getting sending me to web site info. I NEED TO TALK TO A PERSON!!!!!!
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#2274282 Review #2274282 is a subjective opinion of poster.
Location
Wheeling, West Virginia

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Verified Reviewer New Reviewer

Cant make a post or join a game post

i cant make a post or join a game post and people cant see my clips and I already put always for the custom privacy thing and it did not change nothing
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#2273800 Review #2273800 is a subjective opinion of poster.

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An effective office nstallation.

1.0
Microsoft - An effective office nstallation.
I'm trying to install MS Office on my laptop but in vain. Although I activated it, a few months later they got deactivated somehow. Live lines are all full! Could you please help me to install them effectively?
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#2272013 Review #2272013 is a subjective opinion of poster.
Product
Microsoft Ms Office Professional Office Suite
Preferred solution
Let the company propose a solution
New Reviewer

Tech support

2.3
Miss info on websites about customer support

User's recommendation: Stop being dodgie like BG.

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#2271923 Review #2271923 is a subjective opinion of poster.
Location
Alexandria, Virginia
Loss
$6
Preferred solution
Let the company propose a solution