Submit ›
1.6 Based on 73 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Windows version 7 3
    • Used by many people 1
    • Windows up to version 7 1
  • Customers don't like
    • Tech suport was very bad 7
    • Poor service 6
    • Series of many service shut outs 6
Advanced
search
loading...
More Less

This is a story about a Microsoft policy I believe is reprehensible and possibly illegal. My guilt may be that I did not read the “fine print” before forking over my money. Several months back I switched from using a monthly Microsoft Office 365 subscription to an prepaid annual subscription. Recently I changed my mind and requested a cancellation of the subscription and a refund of the unused portion of my payment. Microsoft said their terms do... Read more

Was this review helpful? 0 0

msn not responding, locking up, 23 minutes to wait for a page or home page to load and then not respond. 1hour and 12 minutes to address, write and send an email, after repeated attempts, is poor service. Microsoft techs are not employed by Microsoft, they are a third party and charge you extra for repairs. Microsoft execs do not respond to phone calls, emails, or written letters. I guess they don't care if you start buying Apple. Bill Gates and... Read more

Was this review helpful? 0 0

M/S caused my password to expire and now I have to take my desktop to anM/S store to reset an d get access to my computer WTF?

Add comment

I do not want Microsoft to have control over my computer whenever I connect to the internet and I had turned off all automatic updates, but when I turned on my computer it took a very long time to log in and it displayed a deceptive screen saying something like "Just setting things up. Don't turn your computer off." What this turned out to be was Microsoft hacking into my computer over the internet to install their unwanted software on my... Read more

Was this review helpful? 0 0

I bought Microsoft products from 1980 to now – I was such a sadist! Now I'm attending MSA, “MicroSoft Anonymous” and feel soooo much better. Safely, peacefully, admiringly using a Linux version now. Hands don't shake now. Thoughts are many times clearer because of the humongous absence of Microsoft nuisances missing from my life. My doctor says I have significantly extended my life span by dropping Microsoft. Drinking much less alcohol for... Read more

Was this review helpful? 0 0

I bought an xbox one i took it home and i turned it on for a error code to pop up. The error code told me to call xbox support. I called them and they told me that my xbox wouldn't download the system update so then it ended up that pretty much i wasted $500 dollars on a *** console just to not be able to use it. They told me to send it in and they will send me a new one but i have to register it to the website and the website keeps *** freezing... Read more

Was this review helpful? 0 0

I am fed up. Never able to install windows 7 upgrade by some unknown ***. Ditching fixes from outdated operating systems in their website. Dam *** software has turned into practically a second job to get the dam things to work. And when they do work, it only takes a month until some *** malware makes you install it all over again. Then theres that new version you need because new devices dont play nicely, and the whole waste of time starts over... Read more

Was this review helpful? 0 0

I could write a book. I paid $149 for MS Assure. Spent 3 hrs on 8/5/16 only to be told will be called on 8/8/16 at 1:00 p.m. because the tech couldn't fix the problem and it needed to be elevated to a level 2 technician. Not called. Told I would be called at 3:30 on 8/8/16 not called. Several chats to no avail. At least 4 dropped calls after being on hold for a transfer, typically a30-35 minutes then dropped. Never a callback. I can't count the... Read more

Was this review helpful? 1 0

Microsoft is still creating un win able games by over laping lower numbered cards with the higher corisponding cards preventing you from being able too complete the game creating a un win able game they tell you that all games are win able but they are lieing through there teeth they probably have a disclaimer so they can do this legally they are probably reading this review as I type it knowing what I'm gonna say befor I evan say it they can... Read more

Was this review helpful? 0 0

Thank God i subscribed to Premium Software Support (one month) for $99.00, not the annual service. So far, 5 out of 4 customer service contacts (2 phone calls and 2 chats) were disconnected in the middle of the tech trying to help me. That's a minimum of 10 hours so far spent with techs and having to waste time explaining the same issue again and again, despite having a case number. I couldn't understand one of the techs at all because of an... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Microsoft.
Filing a new complaint about
×