Microsoft Complaints and Reviews

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Main address: Scottsdale Fashion Square Mall7014 E Camelback Rd , Suite#1288 85251 Scottsdale AZ
1-800-MICROSOFT (800-642-7676), ,
  • 111 complaints
  • $16.6K claimed losses
  • $150 average
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  • Sep 13
  • Software
  • Surface Pro 2
  • 6

I'll be fairly short and straightforward. I've paid £850 for this machine and a few accessories (keyboard and mouse). A complete scan. After less than 2 months, it doesn't work properly anymore and I'm left with a very expensive brick. Only some of the few bugs: Impossible to connect to some WiFi networks (for me, it's the 2.4 ghz), doesn't shut down properly, randomly reboots without even... Read more

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  • Sep 09
  • Software
  • Lombard, Illinois
  • Unreachable Customer Service
  • 18
Microsoft - very poor customer service!! keeps hanging up. UNPROFESSIONAL
1 of 2

Hello my names Edita Toric I'm writting because I either want to sue or get someone fired because I never in my life felt so disrespected, I don't know who exactly is responsible for this but I have a number! It started off with my computer acting up because it might have a virus and it's not working right at all so I call this number it provided me with (855) 562-0328 and every time I call the... Read more

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  • Aug 24
  • Computers
  • Office Re-Downloading
  • 11

Get this for service...we had a new hard drive put in our computer. I went on to the Microsoft site to re-download Office. I had purchased it in 2011. I still have the emailed receipt. The Microsoft site indicated it did not keep records prior to 2012. I checked with three Microsoft people on the Chat help and then rang Microsoft and they all confirmed that they have not kept a record because it... Read more

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  • Jun 25
  • Software
  • Redmond, Washington
  • Stolen Computer Software
  • 16

This case can also viewed by clicking on: or www.TheftCase.Com or Yes, I am formerly commander and director Rapaport of the CIA. The Central Intelligence Agency fired me so that they could get away with bank frauding me for money I made writing small parts of microsofts product line and for money I made writing various movies, without being prosecuted. ... Read more

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  • Jun 16
  • Internet
  • Hotmail Email Accounts
  • 18

My hotmail account is my property. My livelyhood and my personal day to day associations depend on email communications. Microsoft commandeered hotmail and proceeded to run it into the ground. Now many people are receiving important email that they cannot access. How does Microsoft do these negligent things with impunity? They should be liable and held accountable. Are they so all powerful that... Read more

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  • May 25
  • Software
  • Edmonton, Alberta
  • Window 7 Ultimate
  • 10

Microsoft discontinued support for XP so that they could once again steal more money from the people who support them and their phony operation and so I was foolish enough to buy window 7 ultimate big mistake. I installed the new software and with that the headaches began I called Microsoft several times got hung up on they tried to make me pay for support for a brand new operating system they... Read more

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  • May 24
  • Software
  • Independence, Ohio
  • Windows 8
  • 22

It's terrible, fraught with pop up side bars and nonsense. They've taken away and put back the start button and desktop features. asinine I'm sick and tired of the programmer disease in this country and world. Get a program and stick with it, they don't need updated every f-ing day! Period. With Windows 8 you are STUCK with the BIGGEST Piece of $hit Microsoft has ever lain in Windows 8. Windows... Read more

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  • May 14
  • Software
  • Hong Kong, Hong Kong
  • Card Support Service
  • 13

Surface Pro 2 Screen Flicker Hi All, I bought a Surface Pro 2 with 256 gb late last October in Hong Kong from a Microsoft Retailer called Fortress (Fry's or Best Buy equivalent) with additional 2 years warranty on top of Microsoft's 1 year manufacturer’s warranty. Had a great time using it while it worked. I went through the bad firmware in November with intermittent shutdowns, weird battery... Read more

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  • Mar 29
  • Software
  • Microsoft Windows Xp
  • 3
  • 3
  • 34

I have an older lap top with WindowsXP. I just received a notice that they would no longer support my program and it was being phased out. I will be forced to purchase windows 8. My laptop is older and I hate to go to the expense of purchasing a new program, not knowing how much longer my computer will run without an expensive repair. I think they should supply a replacement program if they... Read more

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  • Mar 23
  • Software
  • Xbox Live Service
  • 17

Recently I logged into my XBOX Live account after not signing on for a while and checked my Transaction History. I had 160 points on my account the last time I logged in last June (2013) which I had planned on purchasing an item for my Fable character. On 7/1/2013, without ANY notice either in email or the many contact methods that Microsoft demands to have to use in the numerous ANNOYING need to... Read more

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