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  • Customers like
    • Nothing on microsoft 2
    • Outlook customer service 1
    • Windows up to version 7 1
  • Customers don't like
    • Tech suport was very bad 5
    • Series of many service shut outs 5
    • Poor service 4

I installed the Windows 10 upgrade to my laptop. I added a new user and everything seemed fine. I tried to log into the new user and I get this error "The User Profile service failed to sign in. User profile cannot be loaded." I contact Microsoft support and there answer was that in order for them to assist with the fix, I would need to have a service account. How would I like to take care of the... Read more

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Much Like Sheldon Cooper ( Big Bang Theory) I have a list. Microsoft has just shot to the top of my Most Hated Companies. Windows 10 is Piece of ***. It has ready cost me tens of thousands in lost customers, Missed Deadlines, and down time. It is Slow, Disorganized and Cumbersome, I have experienced all of the problems others have complained about and more. Upon reinstalling Win 7, Contacting... Read more

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Microsoft Surface Support has the absolute worst customer service I have ever dealt with. Ever. I’m not sure if the problem is a broken system or employee incompetence but the customer experience is horrible! Problem: Surface Pro 3 with cracked screen. I did not drop it. I was in a work meeting and couldn’t figure out why my touch screen wasn’t functioning. Looked at it at another angle and... Read more

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I wanted to add my wife to my computer as another user. I went through the steps in Windows 10 and instead of creating a new login, it over-wrote my account info with hers! So now she shows up as the admin account, with all of my desktop icons, shortcuts, preferences and everything. Plus, it makes you create a microsoft online account in the process. Now i have to go back and figure out how to... Read more

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I got so tired of dealing with the pop-up window for free windows 10 every time i opened explorer, I finally had enough and now use AOL. I tried to contact Microsoft to help me with this problem, even tried some of the online cures, but nothing worked. I don't like windows 8.1, and should have never switched to using it. I'm sure windows 10 isn't any better. but it really *** me off that... Read more

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Anyway Microsoft now refuses to admit that they supplied PWs for the outlook 2013 account. Now if one goes to the account sections it states that the ISP must provide the Passwords. I found on the consumerist.com the tel.number for the Office of the President. They have an advocacy program for people like me. 212-364-8300 I called them and up loaded to YouTube the screen captured videos showing... Read more

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This is a record for me. I have now been on hold 26 minutes. The customer service representative keeps telling cannot trace the charge and keeps telling me to call the bank. I keep telling him that the charge is on an American Express card and there is no bank. I, of course, disputed the charge with American Express, but I would like to find out where the charge came from. And, the... Read more

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I upgraded to 10 and nothing works.. Sound gone. I do voice over auditions from home with Yeti pro and audacity. Doesn't work. Cortana doesn't work so cant even open things to try and solve or downgrade. Tried installing windows 7 by disk Wont install.. I am at a loss If they knew the issue why did they release...!!! I have tried some of the fixes I have seen on line but they haven't... Read more

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Have windows 7 professional and tried to upgrade to w 10. My favorites disappeared, I could not find a way to do anything. Too complicated. If this is what Microsoft plans on using for the future I will never buy another product using their garbage. Fortunately I was able to recover back to w 7 except I lost Internet Explorer 11. I have to reload it. I use a google home page and it too had to be... Read more

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After sitting ordering an xbox one for my little brother for christmas and it never showing up it is pretty self explained i was angry. However it escalates because after a month of this *** i still cant get it solved now not only are they taking forever ups is now calling me about it. i am active duty to deploy soon this is rediculous. i will never order anything off microsoft again i have spent... Read more

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