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  • Nov 23
  • Software
  • Brooklyn, New York
  • Microsoft Software
  • 7
  • REVIEW RATING 4/5

Well, it's finally dawned on me. I didn't realize that the newest line of Microsoft software is actually the new Gruber line of software. Apparently, just like Jonathan Gruber recognized that voters are *** to know what laws are good for them, Microsoft has embraced the belief that users are too *** to know what's good for them. In accord with such belief, Microsoft now designs software to... Read more

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  • Nov 18
  • Software
  • Garner, North Carolina
  • Team Foundation Server
  • 6
  • REVIEW RATING 4/5

Called Pre-Purchase Tech Support. Needed know about Team Foundation Server. They kept reading off the script. After asking me a bunch of questions they would end up forwarding me to someone else. Why, they did not have enough product knowledge to leave the script and help me out. Seven iterations of that. Called Corporate Office for direction. Receptionist knew what I was trying to accomplish.... Read more

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  • Oct 14
  • Software
  • Incompetent Technical Support
  • 46
  • REVIEW RATING 4/5

I purchased a new laptop and Microsoft Office from a retailer. After starting the new computer and connecting to the internet, I tried to download Microsoft Office from their website. After I entered the license key, a message appeared on my screen that the key was not activated and that I needed to call 877 847 0222 to activate the product. The person that answered used the Microsoft name... Read more

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  • Oct 10
  • Software
  • Microsoft System Upgrade
  • 19
  • REVIEW RATING 5/5

I am an exceptionally unhappy MicroSoft support customer. After a system upgrade, there were problems. Corrupt .dll’s, missing drivers that couldn’t be found, and so on. I contacted MicroSoft support. The first person said they would send me an email with directions on how to correct the corrupt .dll’s. I got an email with an article describing what could corrupt .dll’s, nothing on how to fix... Read more

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  • Sep 29
  • Software
  • Saint Joseph, Missouri
  • Microsoft Word 2010
  • 20
  • REVIEW RATING 5/5

For several months I have attempted to get Microsoft to allow me to edit my own files in word 2010. I keep getting a "Read Only" file and cannot change it to a file I can edit. I have Googled solutions on word 2010 and none worked for me. I was in a chat room with MS but they disconnected before we were finished because I didn’t reply within 3 minutes. I was pushed off to a third party tech... Read more

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  • Sep 24
  • Software
  • Incompetent Tech Support
  • 1
  • 1
  • 23
  • REVIEW RATING 4/5

I bought a 1 year maintenance contract from Microsoft. .i worked with one of your technicians yesterday 9/24 for 2 -3 hours because i could not get into my excel spreadsheets . he reinstalled my excel program . He lost all my saved data that was on those spreadsheets that was added and saved in the last 2 months . I cannot get into some of these excel spreadsheets today , i called 3 times talked... Read more

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  • Sep 13
  • Software
  • Surface Pro 2
  • 19
  • REVIEW RATING 4/5

I'll be fairly short and straightforward. I've paid £850 for this machine and a few accessories (keyboard and mouse). A complete scan. After less than 2 months, it doesn't work properly anymore and I'm left with a very expensive brick. Only some of the few bugs: Impossible to connect to some WiFi networks (for me, it's the 2.4 ghz), doesn't shut down properly, randomly reboots without even... Read more

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  • Sep 09
  • Software
  • Lombard, Illinois
  • Unreachable Customer Service
  • 49
  • REVIEW RATING 5/5
Microsoft - very poor customer service!! keeps hanging up. UNPROFESSIONAL
1 of 2

Hello my names Edita Toric I'm writting because I either want to sue or get someone fired because I never in my life felt so disrespected, I don't know who exactly is responsible for this but I have a number! It started off with my computer acting up because it might have a virus and it's not working right at all so I call this number it provided me with (855) 562-0328 and every time I call the... Read more

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  • Aug 24
  • Computers
  • Office Re-Downloading
  • 27
  • REVIEW RATING 4/5

Get this for service...we had a new hard drive put in our computer. I went on to the Microsoft site to re-download Office. I had purchased it in 2011. I still have the emailed receipt. The Microsoft site indicated it did not keep records prior to 2012. I checked with three Microsoft people on the Chat help and then rang Microsoft and they all confirmed that they have not kept a record because it... Read more

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  • Jun 25
  • Software
  • Redmond, Washington
  • Stolen Computer Software
  • 32
  • REVIEW RATING 3/5

This case can also viewed by clicking on: www.TheftCases.com or www.TheftCase.Com or www.EricRapaport.com Yes, I am formerly commander and director Rapaport of the CIA. The Central Intelligence Agency fired me so that they could get away with bank frauding me for money I made writing small parts of microsofts product line and for money I made writing various movies, without being prosecuted. ... Read more

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